“Disruptive Change” Needed Toward E-Discovery Competence

“Disruptive Change” Needed Toward E-Discovery Competence

Electronically stored information (“ESI”) is information that is stored in technology having electrical, digital, magnetic, wireless, optical, electromagnetic or similar capabilities. Electronic Discovery, or e-discovery, is the use of legal means to obtain ESI in the course of litigation for evidentiary purposes.  Together, they constitute interesting and important considerations and challenges that overlay family law as well as traditional civil litigation.

But ignorance of and resistance to dealing with ESI remains high.  An experienced and well-respected judge in one of my cases recently asked in the middle of an e-discovery hearing, “what is ESI?”!

In a recent meeting of managing partners of Southern California law firms, one participant bragged that his large firm accepts discovery productions of emails and websites solely through hard copy printouts. It was lost on him that discovery of ESI in its native form can reveal metadata (hidden “data regarding data”) potentially critical to a case.  It can be much more efficient to transfer from computers and devices in its native format.  It can be reviewed by technology that is much more efficient than human eyeballs.

A 2016 survey of federal judges and and attorneys addressed e-discovery best practices and trends.  Grabbing attention was their observation that being under-educated and under-prepared in e-discovery “is no longer an option.”  They continued, “disruptive change is needed for lawyers to become e-discovery competent.”
(The survey can be obtained through exterro.com.)

In his 2015 Year-end Report on the Federal Judiciary, Chief Justice John Roberts emphasized that new changes to the Federal Rules of Civil Procedure are in part intended to “address serious new problems associated with vast amounts of [ESI].”

Last year, the California State Bar issued a formal Opinion, providing guidance relating to ESI and e-discovery.  (State Bar of California’s Standing Committee on Professional Responsibility and Conduct (“COPRAC”) Formal Opinion No 2015-193.)  The Opinion points out that electronic document creation and/or storage, and electronic communications have become commonplace in modern life.  It acknowledges that discovery of ESI is now a frequent part of almost any litigated matter.  It emphasizes that attorneys who handle litigation may not ignore the requirements and obligations of electronic discovery.

 “ESI is now an accepted part of a law practice, and may not be ignored simply because counsel may be ‘highly experienced’ in other aspects of litigation.  Failure to be adequately prepared to conduct e-discovery qualifies as ‘ethical incompetence.” (A. Marco Turk.)

While not every litigated case involves e-discovery, in today’s technological world almost every litigated case potentially does.  As the Opinion emphasized, “the chances are significant that a party or a witness has used email or other electronic communication, stores information digitally, and/or has other forms of ESI related to the dispute.”

Attorneys handling e-discovery should be able to perform (either by themselves or in association with competent co-counsel or expert consultants) the following:

  • Initially assess e-discovery needs and issues, if any;
  • Implement/cause to implement appropriate ESI preservation procedures;
  • Analyze and understand a client’s ESI systems and storage;
  • Advise the client on available options for collection and preservation of ESI;
  • Identify custodians of potentially relevant ESI;
  • Engage in competent and meaningful meet and confer with opposing counsel concerning an e-discovery plan;
  • Perform data searches;
  • Collect responsive ESI in a manner that preserves the integrity of that ESI, and
  • Produce responsive non-privileged ESI in a recognized and appropriate manner.

Commonly heard push-back includes complaints that many clients cannot financially afford substantial ESI attention and that attorneys want to practice law, not computer forensics.

But properly handling these issues and tasks need not cause heartburn.  Rather, a practical and economical standard plan can easily include:

  • Screening each incoming new case for ESI/e-discovery issues and tasks as part of the regular intake process – just add some new items to the usual intake checklist;
  • Warning new clients through standard letters of the importance of ESI in the modern litigation environment and the need to preserve all hardware (smart phones, computers and other devices) and data when anticipating and while in litigation;
  • Assessing clients’ personal and business ESI storage systems. This can be as simple as learning whether an individual stores her personal data in a popular telecommunications cloud (icloud, etc.) or more complex, in the case of a businessperson, for instance.  In the latter cases, a computer forensics professional can be retained to perform a basic audit, from which further assessments and planning can spring.  At our firm, we regularly retain a local forensic who provides clients with no-charge initial audits, which we then use to budget and plan in concert with the client.
  • Sending “ESI hold” letters to opposing counsel and then monitoring when it looks like ESI might be an issue.

Negligence or lack of basic knowledge regarding ESI and e-discovery requirements constitutes professional incompetence.  Our firm has gathered a variety of letters, checklists and other communications designed to help manage ESI and e-discovery challenges.  Please contact us at [email protected] if you would like a set.  We would be pleased to assist toward achieving e-discovery competence.

Greg Herring is a CFLS and is the principal of Herring Law Group, a family law firm serving the 805 with offices in Santa Barbara and in Ventura County.  He is a past president of the Southern California Chapter of the American Academy of Matrimonial Lawyers and is a Fellow of the International Academy of Family Lawyers.  His prior articles and ongoing blog entries are at www.herringimming.com.

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“All Hands” Retreats

Having completed one of our firm’s quarterly “all hands” retreats, I want to express my gratitude. Everyone contributed, and everyone obviously cares about what we are doing. Jessica West is completing a major case organization and tracking project. Ruston Imming jumped in, offering to work with Jessica to really make it happen. Terry McGrath clearly, concisely and confidently presented her projects and concerns. Cassie Glanville and Cyndi Hitsman offered to help us better understand certain cutting edge software and whether/how it might really work for us. Deanna Cerda added facts and information when needed and maintained organization. Erin Schaden put the whole thing together and kept it moving in her inimitable way.

I am grateful — the teamwork and commitment means everything. That’s why we created HLG in the first place!

We will maintain our cohesion and positive approach as we proceed toward our imminent second office in Santa Barbara (more on that later). That is a major part of what makes HLG unique. We will mindfully protect that going forward.

Real success is gained through achievement and fulfillment. Through our team efforts we are already achieving, with an impressive string of case victories and satisfied clients. I also want everyone fulfilled in what they do and how we approach things. I saw a lot of both reflected at our above retreat, and I continue to encourage our team to express their bright ideas toward progress.

Cyndi Hitsman, Hlg’s Advanced Specialist In Esi/e-discovery

Cyndi Hitsman is Herring Law Group’s Certified Paralegal.  She has worked in the legal field since 1987, and has held her Certified Paralegal designation since 2001.  She has an Advanced Paralegal Certificate in Discovery from the National Association of Legal Assistants.  Fewer than 65 California paralegals enjoy this distinction.

Her areas of emphasis are document management, discovery and ESI (Electronically Stored Information)/E-Discovery as they relate to litigation and family law.  HLG takes ESI and E-discovery seriously, and we lead the 805 in that fast-evolving practice area.  More and more of our cases concern ESI.  Cyndi is our go-to resource when they involve text and email communications, electronic storage devices, websites, social media and the like.

In April 2016 Cyndi completed the comprehensive Arkfeld E-Discovery and Digital Evidence Course.  That rigorous program covers all aspects of ESI/E-Discovery, including types of data, hardware and software, and modes of collection, legal preservation, processing and production.  She now possesses an E-discovery Advanced Specialist Certificate from Arkfeld (arkfeld.com).

Cyndi has been a member of the National Association of Legal Assistants, and of the Santa Barbara and Ventura County Paralegal Associations.  She is the Past President of the Ventura County Association.  She has presented a number of continuing education programs including topics of trial preparation, ESI/E-Discovery, document management, paralegal compliance, ethics and technology.

Out of the office, Cyndi enjoys her two sons, runs, rides her motorcycle and participates in obstacle course events.  She is currently working toward her second-degree black belt in Taekwondo.  Cyndi is a bright light and a force, and we are proud to have her on our team.

AAML Second Annual TBS Seminar

Our Southern California Chapter of the AAML presented the second annual Trial Basics Seminar on April 15, 2016 in Orange County. The TBS is aimed at less experienced family law lawyers. We present this to reach out to our community, improve the skills of less-experienced family law lawyers and give back to our profession. We again had full capacity (100 lawyers), with many still on the waiting list.

Each family law case has different needs. Our AAML Fellows recognize the availability of various alternative courses of resolution. But we believe that if a case cannot be settled, then the consequence is that the courts are there to decide the issues. Our job is to be prepared to expertly litigate those cases to their logical ends.

We believe in Due Process and the fundamental right to family law trials, as our California Supreme Court reiterated and emphasized in the 2007 California Supreme Court case, Elkins v. Superior Court. It is in that spirit that we present the TBS.

I was proud to again serve as the event’s Dean. Herring Law Group put in hundreds of hours of work, coordinating speakers, applicants and attendees, presentation materials and hotel logistics. It helped our firm bond, and we are proud to have “made it happen.” Cassie Glanville and Erin Schaden, of our office, also attended.

My presentations included Expert Witnesses, ESI (“Electronically Stored Information”)/E-Discovery and Post-hearing and Post-trial Motions. Activity evaluations were outstanding, with across-the-board “5 for 5” top ratings. Comments included, “the practical tips taught were incredible,” “I learned more [about expert witnesses] in 15 minutes than I have in 10 years,” and “the content will be very useful to my own practice in terms of practical tools and approaches.”

Follow-up “break-out” sessions will be held during the next two weekends. HLG anticipates helping to grow and improve the TBS in the years to come.